Are they legit?

As an exhibitor, you may be solicited to by one or more of the companies below. We've provided some of the most common non-official solicitations to equip you before you purchase. Always look for the Official Vendor logo when purchasing products and/or services for JLC LIVE, and when in doubt, please email us and we'll be happy to verify if the company you're purchasing from is an official vendor of the show.

Due to the deluge of unsolicited and unwanted spam in email boxes, spam filters can stop our emails to you. As this is our main avenue of communication to our exhibitors, please add these email addresses as a "safe sender" in your email service. You may have to check your junk mail box occasionally to find us. Exhibitor newsletters, announcements, show updates and other pertinent exhibitor information will be sent to the email address you provided; please help us make sure it arrives in your inbox. Add these email addresses to your safe sender email list:


It has come to our attention that several housing agencies have presented themselves as hotel booking agencies for JLC LIVE and have been contacting exhibitors and attendees to make hotel reservations using their services. 

Please note: onPeak, formerly Travel Planners is the only official housing agent for JLC LIVE. No other housing company or travel agency is authorized to place hotel reservations on behalf of JLC LIVE.

Reservations made through any other agency cannot be guaranteed and may result in additional charges, incorrect hotel placement, or inflated room rates for other conference participants. Please use the JLC LIVE Official Housing online hotel reservation system to avoid any confusion or additional charges. 

For further information or assistance you may contact JLC LIVE directly at Call 800-471-2404. Should you be contacted by any agency other than onPeak, formerly Travel Planners, please notify us at info@JLCLive.com.

In order to provide and maintain a high quality experience and obtain the best possible rates our attendees and exhibitors must book within the block.

It has come to our attention that several agencies are contacting JLC LIVE exhibitors claiming to have the 2019 pre-registered attendee list available for purchase and are representing themselves in conjunction with show management and official JLC LIVE partners.

Please note: We do NOT sell, give or provide our attendee data, nor do we make it available through any official partner. We apologize for any inconvenience caused by these solicitations. 

As an exhibitor, you receive a listing in the JLC LIVE Expo Guide at no additional cost. You may have received correspondence from companies (Fair Guide, Fairguide.com, World Company Directory, Construct Data and AUMA) that referenced JLC LIVE. The company that sent this letter requested that you update your contact information in order to “keep the Fair Guide up-to-date” and will invoice you for their services at a later date. These Fair Guides are not a JLC LIVE publication or website. JLC LIVE is in no way involved with or in business with Fair Guide, Fairguide.com, World Company Directory, Construct Data, or AUMA. If you sign the agreement,  you are obligated to an international company and a three-year term. We do not send a written confirmation of your expo guide listing.

JLC LIVE did not supply these companies with your contact information and has no affiliation with them. Whether you decide to list your company in any other guide is solely your decision. JLC LIVE maintains its own records of exhibitors and produces its own expo guide for its trade show. We regret any inconvenience caused by these solicitations.

Nvytes is a free marketing program provided by the JLC LIVE team to help you promote your FREE expo passes. This company is an official vendor, and we encourage you to use their service. You may receive emails from JLCLIVE@Nvytes.com, or communication from John Tisdale or Lindsay DuHadway. Please contact us if you have any questions regarding this service.