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Guided by Informa AllSecure, a detailed set of measures developed collaboratively with industry associations, event organizers, and venues, JLC LIVE New England aims to deliver the highest levels of hygiene and safety at its event, providing everyone with reassurance and confidence they are participating in a safe and controlled environment. All guests should follow CDC and local guidance. Face masks are recommended (not required) at JLC LIVE New England 2021, and will be available onsite if a guest does not have one of their own. Please read our safety requirements needed to enter the event, along with safety and hygiene measures guests can expect.
NEW! Digital Badges
No more standing in line onsite for your badge! You can now easily access the show floor, educational sessions, and scan in exhibitors’ booths for more information, all from your digital badge on your smartphone. Prior to the show, you will receive an email with your unique digital show badge to access the event. Don't have a smartphone or need help with your digital badge? No worries. Visit our onsite Customer Service counter for digital badge assistance.
Through increased use of technology, JLC LIVE New England aims to minimize lines and entry transactions. Visitors must register online before arriving at the show entrances enabling barcode scanning for contactless entry. Registration and customer service areas will have a partition between visitors and staff.
Through increased use of technology, JLC LIVE New England aims to minimize lines and entry transactions. Visitors must register online before arriving at the show entrances enabling barcode scanning for contactless entry. Registration and customer service areas will have a partition between visitors and staff. Mobile badges will be used for attendees to be scanned by exhibitors to receive information.
All attendees are to register online for the event. You may register from a desktop computer or any mobile device. JLC LIVE New England will not have full registration customer service unless you are having an issue registering. JLC LIVE New England will have a customer service registration area at the show to accomodate those who have had issues registering online.
You will receive your unique QR code to access the exhibit hall via email (from [email protected]) 1-2 weeks prior to the event. This QR code will be your digital credential and provides direct access on to the show floor – no waiting in a registration line and no registration check in required! Simply head to any of the main entrances when you arrive to the event.
If you do not have a mobile device, let us know during online registration. Registration customer service will contact you with information on how to access the exhibit hall. If you do not have this information before arriving on-site and you have registered online, please visit the registration customer service area by the show floor to get your credentials for access to the event.
As part of JLC LIVE New England worry-free registration offering for 2022, exhibits pass registrations are refundable. All cancellations must be made in writing and postmarked on or before February 30, 2022. If JLC LIVE New England is canceled as a result of COVID-19, you will automatically be refunded the full amount with no action required on your part.
Downloading your digital badge is as easy as 1-2-3. No more standing in line for a badge or visiting the check-in counter! You can easily access the show floor, sessions, and events with your digital badge on your smartphone.
Step 1: On your registration confirmation, click on the corresponding button based on your phone type. For iPhones and Apple products click ‘Add to Apple Wallet.’ For Google Android devices, such as Samsung, click on the ‘GPay Save to Phone’.
Step 2: Your digital badge should be accessible from your lock or home screen on the days of the event. For help with your mobile wallet technology, read the appropriate section below for assistance:
Step 3: If you do not have a smartphone or have issues with your digital badge download, you can visit the registration customer service center located at the Rhode Island Convention Center once on-site for a badge ticket or assistance
With Wallet, you can use passes on your iPhone to check in for flights, get and redeem rewards, get in to movies, or redeem coupons. View how to add a pass to your apple wallet.
With Google Pay, you can use passes on your phone to check in for flights, get and redeem rewards, get in to movies, or redeem coupons. View how to add a pass to your apple wallet.